Frequently Asked Questions:
Here is a compilation of the most frequently asked questions:
Should you have any inquiries not addressed in the provided list, please do not hesitate to contact us. We will be more than happy to assist you.
- May I know if the code is exclusive to our fleet or shared with other parties?
Certainly, the code we utilize for your esteemed organization is exclusively tailored to your company's specific requirements and is not shared with any other entity.
- Could you please provide multiple codes for my fleet?
Certainly, we can accommodate your request for multiple codes. However, it's essential to consider the advantages and disadvantages associated with this approach. Allow me to outline these factors to assist you in making an informed decision:
Pro's:
- Each truck will have its own unique code, ensuring that if a driver loses a tool, only that specific code is compromised, not the entire fleet.
- This allows for individual accountability and responsibility for the tools assigned to each driver. In the event that a tool is lost, the driver will be responsible for replacing the lock nuts.
Con's:
- The logistical challenges associated with interchanging horse and trailer necessitate either providing the driver with two distinct tools, resulting in an increased requirement for spare tools, or alternatively, modifying the lock nut to ensure code uniformity.
- The cost has increased because each link requires two tools, to ensure that there is a spare available.
- Could you please advise the quantity of lock nuts required per wheel?
It is recommended to use one locknut per wheel. However, some clients prefer to use two locknuts for increased security in case the other wheel nuts are removed. This ensures that the wheel remains intact and in place.
- May I know the quantity of tools required?
Each truck should be equipped with at least one tool. We strongly recommend having one to two additional tools as spares in the fleet. Due to the unique code, if a driver loses a tool, we will not be able to provide a replacement immediately. It could take between two to five business days to provide another.
- Could you please clarify if an impact driver or a pipe is the appropriate tool for the task at hand?
When utilizing the EN8 tool, it is imperative to refrain from employing either pipes or impact drives, as doing so may result in tool distortion and a significantly reduced lifespan. Conversely, when operating the EN19 tool, the use of pipes and impact drives is permissible. However, it is crucial to exercise caution to avoid cross-threading, as an impact drive applied to a cross-threaded nut will promptly strip the thread, rendering the lock nut unusable.
Please stop by again. Thank you for your interest!
